Disclaimer & Safety Notice

Last Updated: June 26, 2026

At Hire Help our goal is to connect Canadians with independent service providers across the country. While we strive to maintain a useful and trustworthy platform, users should understand that Hire Help acts solely as an online directory and marketplace.

Carefully read and understand this Disclaimer & Safety Notice before using our website.

Independent Service Providers

Hire Help does not employ, supervise, manage, or control the service providers listed on our platform.

All service providers are independent individuals or businesses who are solely responsible for:

  • Their qualifications, licenses, certifications, and insurance;
  • The accuracy of their listings and advertisements;
  • The services they provide;
  • Their pricing, contracts, and business practices;
  • Compliance with all applicable laws and regulations.

Hire Help does not guarantee, endorse, certify, or warrant any service provider, service, or advertisement appearing on this website.

No Verification or Background Checks

Unless explicitly stated otherwise, Hire Help does not perform:

  • Criminal background checks;
  • License verification;
  • Insurance verification;
  • Reference checks;
  • Identity verification;
  • Certification verification.

Users are solely responsible for conducting their own due diligence before hiring any service provider.

Customer Responsibility

Before hiring a service provider, we strongly recommend that customers:

  • Verify the provider’s identity;
  • Request references and reviews;
  • Confirm licenses, certifications, and insurance where applicable;
  • Obtain written estimates or contracts;
  • Clarify payment terms in advance;
  • Research the provider independently;
  • Use caution when sharing personal information.

Always exercise good judgment when engaging with service providers.

Safety Recommendations

For your personal safety, Hire Help recommends that users:

When Meeting a Service Provider

  • Meet in safe, public locations whenever possible;
  • Inform a friend or family member of your plans;
  • Trust your instincts if something feels wrong;
  • Avoid sharing unnecessary personal information.

When Hiring In-Home Services

  • Verify the identity of the person arriving;
  • Request proof of insurance if applicable;
  • Consider having another adult present;
  • Secure valuables and personal documents.

Payment Safety

  • Never send money in advance without proper verification;
  • Use secure payment methods whenever possible;
  • Request written receipts for all transactions;
  • Be cautious of requests for unusual payment methods.

No Responsibility for Transactions

All communications, negotiations, agreements, payments, and services occur directly between users.

Hire Help is not a party to any transaction, agreement, contract, or dispute between customers and service providers.

We are not responsible for:

  • The quality of services provided;
  • Service outcomes;
  • Missed appointments;
  • Pricing disputes;
  • Property damage;
  • Personal injury;
  • Fraudulent activity;
  • Misrepresentations;
  • Financial losses;
  • Contract disputes.

Limitation of Liability

To the fullest extent permitted by law, Hire Help and its owners, affiliates, employees, and representatives disclaim all liability arising from:

  • Use of this website;
  • Reliance on information posted by users;
  • Services obtained through the platform;
  • Interactions between users;
  • Any direct, indirect, incidental, consequential, or special damages.

Users assume all risks associated with using the platform.

Reporting Concerns

If you encounter fraudulent, misleading, unsafe, or inappropriate content or behavior, please contact us immediately so that we may investigate and take appropriate action.

While we reserve the right to remove listings or suspend accounts, Hire Help is not obligated to monitor all user activity.

Acceptance of Risk

By using Hire Help, you acknowledge and agree that:

  • You use the platform at your own risk;
  • You are responsible for conducting your own due diligence;
  • Hire Help makes no guarantees regarding any user, provider, or service;
  • You assume full responsibility for any decisions or transactions resulting from your use of the platform.

Thank you for helping us maintain a safe and trustworthy marketplace for Canadians.